Coach Sales Associate

Vancouver • Canada

Wednesday, January 8, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As part of Tapestry, Coach benefits from a robust support system that champions diversity, inclusion, and professional development, making it a sought-after employer in the retail sector.

1. Uphold Coach's Service and Selling Models to enhance customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with management.
3. Maintain awareness of personal and store metrics, striving for continuous improvement.
4. Act as a brand ambassador, embodying Coach's values and style.
5. Stay informed about local market changes and support the execution of sales strategies.
6. Build and maintain productive customer relationships through personalized service.
7. Provide comprehensive product knowledge and communicate current pricing and promotions.
8. Utilize cross-selling techniques to enhance sales and customer satisfaction.
9. Foster a team-oriented environment, promoting collaboration and trust.
10. Ensure completion of daily operational tasks, maintaining store standards.
11. Support inventory processes and cash-wrap operations as needed.

1. 1-3 years of sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competitive landscape.

1. Strong customer focus and relationship-building skills.
2. Creativity and ability to generate unique ideas.
3. Interpersonal savvy and effective communication.
4. Adaptability and problem-solving skills.
5. Perseverance and drive for results.

1-3 years of previous sales experience in a luxury retail environment is preferred.

High school diploma or equivalent; college degree preferred.

Base pay range $17.40-$18.00.

Comprehensive benefits package including opportunities for professional growth and development within Tapestry, Inc.

Coach fosters an inclusive and dynamic workplace culture that values diversity and encourages innovation. As part of Tapestry, Inc., employees are supported in their professional journeys, with a focus on collaboration, trust, and a shared vision for success.