Coach Sales Associate

Urumqi • China

Monday, September 29, 2025

Coach, a renowned brand under the Tapestry, Inc. umbrella, is celebrated for its exceptional craftsmanship and innovative design in the luxury fashion industry. Tapestry, Inc., a leading New York-based house of modern luxury lifestyle brands, is committed to providing a dynamic and inclusive work environment that fosters creativity and growth.

1. Engage with customers to provide a personalized shopping experience.
2. Maintain a high level of product knowledge to assist customers effectively.
3. Achieve and exceed sales targets through proactive customer engagement.
4. Ensure the store is visually appealing and merchandise is displayed according to brand standards.
5. Handle customer inquiries and resolve any issues to maintain customer satisfaction.

1. Previous experience in retail sales, preferably in luxury fashion.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Proficiency in Mandarin and basic English.

1. Customer service excellence
2. Sales and upselling techniques
3. Product knowledge
4. Visual merchandising
5. Problem-solving

A minimum of 1-2 years of experience in retail sales, particularly within the luxury sector, is preferred.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Tapestry, Inc. network.

Coach fosters a culture of innovation and inclusivity, encouraging employees to bring their unique perspectives and creativity to the workplace. As part of Tapestry, Inc., Coach is committed to sustainability and community engagement, creating a positive impact both within and outside the organization.