Coach Sales Associate

Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation and inclusivity, embodying the spirit of its hometown. Tapestry, Inc., the parent company of Coach, is committed to equity, inclusion, and diversity.

1. Uphold Coach’s Service and Selling Models.
2. Create positive first impressions and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Demonstrate selling and service expectations.
7. Support execution of local sales strategies.
8. Provide in-depth product knowledge and communicate pricing strategies.
9. Cross-sell and encourage beneficial product add-ons.
10. Tailor approach to individual customer needs.
11. Maintain store standards and complete daily operational tasks.
12. Support store inventory processes and cash-wrap operations.

1. 1-3 years of previous sales experience, preferably in a luxury retail service environment.
2. Current knowledge of fashion trends and competition.

1. Drive for results.
2. Customer focus.
3. Creativity.
4. Interpersonal savvy.
5. Learning on the fly.
6. Perseverance.
7. Dealing with ambiguity.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Base pay range $15.00 to $17.00 hourly.

Tapestry, Inc. provides reasonable accommodation for disabilities or religious beliefs.

Coach fosters an environment of teamwork, trust, and collaboration. The company is committed to being innovative and wholly inclusive, with a focus on equity, inclusion, and diversity.