Coach Sales Associate

Coach is a leading design house of modern luxury accessories and lifestyle collections, known for its quality craftsmanship and all-American attitude. Part of the Tapestry portfolio, Coach is synonymous with effortless New York style and is committed to innovation and inclusivity.

1. Uphold Coach’s Service and Selling Models.
2. Create positive first impressions and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Drive business through sales strategies and clienteling.
7. Provide in-depth product knowledge and communicate pricing strategies.
8. Cross-sell and encourage product add-ons.
9. Maintain a clean and organized selling floor.
10. Adhere to retail policies and procedures.
11. Support store inventory processes and cash-wrap operations.

1. 1-3 years of previous sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competition.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on the Fly
6. Perseverance
7. Dealing with Ambiguity

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, offering a supportive and inclusive work environment.

The company fosters a team selling environment, promoting teamwork, trust, and collaboration. Located at Tsawwassen Mills, BC, the workplace is dynamic and customer-focused.