Coach Sales Associate

Troutdale • USA

Saturday, February 22, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovative design in the luxury fashion industry. As part of Tapestry, Coach benefits from the conglomerate's extensive resources and dedication to fostering talent and diversity, making it a sought-after employer for those passionate about fashion and retail excellence.

1. Uphold Coach’s Service and Selling Models to ensure a superior customer experience.
2. Create positive first impressions and build ongoing customer relationships through personalized service.
3. Develop and implement sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through effective sales strategies, clienteling, and sourcing new customers.
7. Maintain a clean and organized sales floor, adhering to visual merchandising standards.
8. Process customer transactions efficiently, including purchases, returns, and exchanges.
9. Support inventory processes by managing shipments and stock replenishment.
10. Promote a team selling environment and foster teamwork and collaboration.

1. 1-3 years of sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competitive landscape.

1. Strong customer focus and ability to build trust and respect.
2. Creativity in generating new ideas and solutions.
3. Excellent interpersonal skills and ability to build effective relationships.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and drive to achieve goals.
6. Comfortable with ambiguity and change.

1-3 years of sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach, as part of Tapestry, Inc., fosters an inclusive and dynamic workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to express their individuality while contributing to the brand's shared vision of excellence.