Coach Sales Associate

Mount Royal Canada

Tuesday, January 21, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As an employer, Coach offers a dynamic and inclusive work environment where creativity and excellence are nurtured. Tapestry, Inc., the parent company, is dedicated to fostering a diverse workforce and providing equal opportunities for all employees.

1. Uphold Coach's Service and Selling Models to ensure a positive customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
3. Act as a brand ambassador, demonstrating Coach's Selling and Service expectations consistently.
4. Stay informed about local market changes and support the execution of local sales strategies.
5. Drive business through effective sales strategies, clienteling, and maintaining productive customer relationships.
6. Provide in-depth product knowledge and communicate current pricing and promotional strategies to customers.
7. Cross-sell and recommend product add-ons to meet customer needs.
8. Manage multiple customers simultaneously and tailor approaches based on customer cues.
9. Maintain a clean and organized sales floor and backroom, adhering to Coach's standards.
10. Support store operations, including inventory replenishment and cash-wrap processes.

1. 1-3 years of sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong interpersonal and communication skills.
2. Ability to learn quickly and adapt to new challenges.
3. Proficiency in using cash register systems and basic computer skills.
4. Capability to handle physical tasks, including lifting and maneuvering products.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement.

Coach fosters a collaborative and inclusive culture where employees are encouraged to express their creativity and contribute to the brand's success. The company values teamwork, trust, and adaptability, creating an environment where individuals can thrive and grow.