Coach Sales Associate

Scarborough • Canada

Monday, February 10, 2025

Coach, a prestigious global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach benefits from the innovative and inclusive ethos that defines this global house of brands. Tapestry is dedicated to pushing boundaries and fostering an environment of equity, inclusion, and diversity, making it an ideal place for individuals seeking to thrive in a dynamic and supportive atmosphere.

1. Uphold Coach's Service and Selling Models to enhance customer experience and drive sales results.
2. Create and implement personal sales and clienteling strategies in collaboration with the management team.
3. Develop and execute short- and long-term strategies to meet personal and store performance goals.
4. Act as a brand ambassador, demonstrating Coach's Selling and Service expectations consistently.
5. Adapt to local market changes and support the execution of local sales strategies.
6. Drive business through effective sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies to customers.
8. Cross-sell and recommend product add-ons based on customer needs.
9. Maintain a clean and organized sales floor and adhere to retail policies and procedures.
10. Support store operations, including inventory replenishment and cash-wrap processes.

1. 1-3 years of sales experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Strong knowledge of fashion trends and competition.
2. Proficiency with cash register systems and basic computer skills.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

1-3 years of previous sales experience, ideally within a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for career advancement and professional development within a supportive and inclusive work environment.

Coach prides itself on fostering a culture of creativity, courage, and customer focus. The company values diversity and inclusion, encouraging employees to bring their authentic selves to work. With a commitment to innovation and teamwork, Coach provides a dynamic environment where employees can thrive and contribute to the brand's success.