Coach Sales Associate

Santa Barbara USA

Saturday, January 25, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products that empower individuals to express their true selves. As a proud member of the Tapestry portfolio, Coach is part of a global house of brands that embraces innovation, inclusivity, and unwavering optimism. Tapestry is dedicated to pushing the boundaries of what is possible, fostering a culture of equity, inclusion, and diversity.

1. Uphold Coach’s Service and Selling Models to create a positive first impression and build ongoing customer relationships.
2. Understand organizational objectives and align decisions with company priorities.
3. Develop personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations consistently.
5. Adapt to changes in the local market and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and encourage beneficial product add-ons tailored to customer needs.
9. Maintain a clean and organized selling floor and adhere to retail policies and procedures.
10. Support store inventory processes, including shipment processing and inventory replenishment.
11. Efficiently process customer transactions and support cash-wrap operations as needed.

1. Proven ability to exceed sales goals and drive results.
2. Strong understanding of retail operations and customer service.
3. Ability to adapt to changing business and store needs.

1. Excellent interpersonal and communication skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in leveraging technology for clienteling efforts.

Previous experience in a retail sales environment is preferred.

Coach offers a dynamic work environment with opportunities for growth and development, fostering a culture of teamwork and collaboration.

Coach prides itself on being an equal opportunity and affirmative action employer, committed to hiring and developing the best talent. The company values diversity and inclusivity, ensuring all employment decisions are made based on qualifications and merit, without regard to legally protected characteristics.