Coach Sales Associate

Raleigh • USA

Sunday, February 2, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to quality craftsmanship and innovative design in the luxury fashion industry. As an employer, Coach fosters an environment that encourages creativity, collaboration, and professional growth, ensuring that each team member is empowered to contribute to the brand's legacy of excellence.

1. Uphold Coach's Service and Selling Models to deliver exceptional customer experiences.
2. Develop and implement personal sales and clienteling strategies in collaboration with management.
3. Represent Coach as a brand ambassador, maintaining a polished and professional appearance.
4. Stay informed about local market trends and adapt sales strategies accordingly.
5. Provide comprehensive product knowledge and leverage cross-selling techniques to enhance sales.
6. Foster lasting customer relationships through personalized service and follow-up.
7. Maintain store operations, including inventory management, visual merchandising, and adherence to retail policies.
8. Support cash-wrap operations and efficiently process customer transactions.
9. Promote a team-oriented environment, fostering trust and collaboration among colleagues.

1. 1-3 years of sales experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.
3. Current knowledge of fashion trends and competitive landscape.

1. Strong customer focus and ability to build effective relationships.
2. Creativity in problem-solving and idea generation.
3. Interpersonal savvy with excellent communication skills.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and resilience in achieving goals.
6. Comfortable dealing with ambiguity and change.

1-3 years of previous sales experience, ideally within a luxury retail environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on cultivating a dynamic and inclusive workplace culture where diversity is celebrated and innovation is encouraged. Employees are valued for their unique perspectives and contributions, fostering a sense of belonging and shared purpose.