Coach Sales Associate

Coach, a brand under Tapestry, Inc., is a leading design house of modern luxury accessories and lifestyle collections. Known for its craftsmanship and innovative design, Coach offers a wide range of products including handbags, footwear, and ready-to-wear apparel. The company is committed to providing exceptional customer service and creating a personalized shopping experience.

1. Uphold Coach’s Service and Selling Models.
2. Create a positive first impression and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Demonstrate product knowledge and communicate pricing strategies.
7. Cross-sell and encourage beneficial product add-ons.
8. Maintain store standards and complete daily operational tasks.
9. Support store inventory processes and cash-wrap operations.
10. Promote a team selling environment and foster teamwork.

1. High school diploma or equivalent; college degree preferred.

1. Drive for results and customer focus.
2. Creativity and interpersonal savvy.
3. Ability to learn quickly and adapt to change.
4. Perseverance and dealing with ambiguity.

1-3 years of previous sales experience, preferably in a luxury retail service environment. Knowledge of fashion trends and competition in the marketplace.

High school diploma or equivalent; college degree preferred.

Tapestry, Inc. is an equal opportunity and affirmative action employer, providing a supportive and inclusive work environment.

The role is based in Raleigh, NC, and involves working in a dynamic retail environment that values teamwork, trust, and collaboration. The company promotes a positive and adaptable workplace culture.