Coach Sales Associate

Raleigh • USA

Thursday, January 16, 2025

Coach, a renowned name in the luxury fashion industry, is part of Tapestry, Inc., a global house of brands committed to providing unparalleled career opportunities. As an employer, Coach is dedicated to fostering a diverse and inclusive workplace, ensuring that all employment decisions are made based on qualifications and merit. The brand is synonymous with innovation, craftsmanship, and a commitment to excellence, making it an ideal environment for professionals seeking to advance their careers in retail fashion.

1. Uphold Coach’s Service and Selling Models to create a positive first impression and build ongoing customer relationships.
2. Understand organizational objectives and align decisions with company priorities.
3. Develop personal sales and clienteling strategies in partnership with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and sourcing new customers.
7. Maintain a clean and organized sales floor and backroom, adhering to Coach standards.
8. Replenish inventory and support cash-wrap processes as needed.
9. Efficiently process customer transactions, including purchases, returns, and exchanges.
10. Promote a team selling environment and foster teamwork, trust, and collaboration.

1. 1-3 years of previous sales experience, preferably in a luxury retail service environment.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Drive for results and ability to exceed goals.
2. Strong customer focus and ability to build effective relationships.
3. Creativity and ability to generate unique ideas.
4. Interpersonal savvy and ability to relate well to all kinds of people.
5. Ability to learn quickly and adapt to new challenges.
6. Perseverance and ability to pursue tasks with energy and drive.
7. Ability to cope with change and handle ambiguity effectively.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for career advancement, a dynamic work environment, and the chance to work with a leading brand in the luxury fashion industry.

Coach prides itself on a culture of inclusivity and innovation, where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The workplace is characterized by a collaborative spirit and a commitment to professional growth and development.