Coach Sales Associate

Portland • USA

Friday, February 21, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach embodies a commitment to innovation and inclusivity, driven by the creative vision of Stuart Vevers. Tapestry, Inc. is a global house of brands that champions diversity and equity, fostering an environment where creativity and optimism thrive.

1. Uphold Coach’s Service and Selling Models to create a positive first impression and build ongoing customer relationships.
2. Understand organizational objectives and align decisions with company priorities.
3. Develop personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador and demonstrate selling and service expectations consistently.
5. Support the execution of local sales strategies and tactics.
6. Maintain product knowledge and communicate pricing and promotional strategies to customers.
7. Cross-sell and encourage beneficial product add-ons.
8. Tailor approach to meet unique customer needs and manage multiple customers simultaneously.
9. Support store operations, including inventory management and visual merchandising.
10. Adhere to retail policies and procedures, including POS and asset protection.
11. Process customer transactions efficiently and support cash-wrap operations.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Drive for results and ability to exceed goals.
2. Strong customer focus and relationship-building skills.
3. Creativity and ability to generate unique ideas.
4. Interpersonal savvy and ability to build effective relationships.
5. Ability to learn quickly and adapt to new challenges.
6. Perseverance and ability to handle ambiguity.

1-3 years of sales experience in luxury retail, with a strong understanding of fashion trends and market competition.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, fostering a supportive and inclusive work environment that promotes professional growth and development.

Coach is committed to fostering a culture of inclusivity and innovation, where employees are encouraged to express their creativity and drive. As part of the Tapestry family, Coach values diversity and equity, ensuring a workplace where all voices are heard and respected.