Coach Sales Associate

Pittsburgh • USA

Tuesday, January 21, 2025

Coach, a distinguished name in the luxury fashion industry, is renowned for its commitment to craftsmanship and innovation. As part of the Tapestry, Inc. family, Coach offers a dynamic and inclusive work environment where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The company values its employees as its greatest asset, fostering a culture of growth, collaboration, and empowerment.

1. Uphold Coach's Service and Selling Models to ensure exceptional customer experiences.
2. Create and implement personal sales and clienteling strategies in collaboration with management.
3. Act as a brand ambassador, embodying Coach's values and style.
4. Stay informed about local market trends and adapt sales strategies accordingly.
5. Drive sales through effective clienteling and relationship-building techniques.
6. Maintain a polished appearance consistent with Coach's Guide to Style.
7. Provide comprehensive product knowledge and communicate current pricing and promotions.
8. Utilize cross-selling skills to enhance customer purchases.
9. Adapt to customer needs and tailor sales approaches accordingly.
10. Manage multiple customer interactions simultaneously and follow up to close sales.
11. Contribute to a team-oriented selling environment and foster collaboration.
12. Complete daily operational tasks, including maintaining store standards and visual merchandising.
13. Adhere to retail policies and procedures, including POS and asset protection.
14. Support inventory processes and assist with cash-wrap duties as needed.

1. 1-3 years of sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and market competition.
3. High school diploma or equivalent; college degree preferred.

1. Strong interpersonal and communication skills.
2. Ability to learn quickly and adapt to new challenges.
3. Proficiency with cash register systems and basic computer skills.
4. Physical ability to maneuver sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous sales experience in a luxury retail environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a vibrant and inclusive workplace culture that celebrates diversity and encourages innovation. Employees are empowered to express their individuality while contributing to the brand's rich heritage. The company promotes a collaborative environment where teamwork and mutual respect are paramount.