Coach Sales Associate

Paramus • USA

Wednesday, January 1, 2025

Coach, a leading design house renowned for modern luxury accessories and lifestyle collections, is distinguished by its commitment to quality craftsmanship and a distinctive all-American attitude. As part of the Tapestry portfolio, Coach benefits from the global influence of a house of brands driven by optimism, innovation, and inclusivity.

1. Understand organizational objectives and align decisions with company priorities and values.
2. Develop personal sales and clienteling strategies in collaboration with the management team.
3. Meet customer needs through solution-oriented and forward-thinking approaches.
4. Build credibility as a personal fashion advisor by communicating fashion awareness and trends.
5. Support the execution of local sales strategies and tactics.
6. Create positive customer impressions through elevated, sophisticated business attire.
7. Demonstrate Coach’s Selling and Service expectations consistently.
8. Influence customer purchase decisions with a balance of patience and assertiveness.
9. Take ownership of delivering results and achieving personal and store metrics.
10. Adapt personal selling techniques to contribute to store financial results.
11. Discuss product features and suggest add-on items to meet customer needs.
12. Manage multiple customers simultaneously and follow up to close sales.
13. Develop product knowledge and stay informed about current collections.
14. Drive business through sales strategies, clienteling, and maintaining customer relationships.
15. Foster an environment of teamwork, trust, and collaboration.
16. Represent Coach as a brand ambassador at all times.
17. Complete daily operational tasks, including maintaining store standards and visual merchandising.
18. Adhere to all retail policies and procedures, including POS and Loss Prevention.
19. Leverage Coach’s tools and technology to support sales and clienteling efforts.

1. 1-3 years of previous selling experience in a luxury retail service environment preferred.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Knowledge of cash register systems and basic computer skills.
2. Effective communication with customers and team.
3. Ability to maneuver the sales floor and stock room.
4. Capability to lift and carry up to fifty pounds.

1-3 years of previous selling experience in a luxury retail service environment preferred.

High school diploma or equivalent; college degree preferred.

Flexible work schedule, including availability on weekends, and the opportunity to work in a dynamic retail environment.

Coach fosters a culture of enthusiasm, positivity, and collaboration, encouraging teamwork and innovation. As part of the Tapestry portfolio, the brand is committed to inclusivity and creating a supportive workplace.