Coach Sales Associate

Orlando • USA

Friday, January 31, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. Guided by the creative vision of Stuart Vevers, Coach is renowned for crafting exquisite products that embody the spirit of inclusivity and courage. As part of the Tapestry portfolio, Coach is committed to innovation and inclusivity, fostering a workplace that celebrates diversity and equity. Tapestry, Inc. is a global house of brands that stretches the boundaries of possibility, ensuring a dynamic and supportive environment for its employees.

1. Uphold Coach’s Service and Selling Models to create a positive first impression and build lasting customer relationships.
2. Understand organizational objectives and align decisions with company priorities.
3. Develop personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and recommend product add-ons to meet customer needs.
9. Maintain a clean and organized selling floor and adhere to retail policies and procedures.
10. Support store inventory processes and efficiently process customer transactions.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Drive for Results: Consistently exceeds goals and is a top performer.
2. Customer Focus: Dedicated to meeting customer expectations and building trust.
3. Creativity: Generates unique ideas and adds value in brainstorming settings.
4. Interpersonal Savvy: Relates well to all kinds of people and builds effective relationships.
5. Learning on the Fly: Quickly learns and adapts to new challenges.
6. Perseverance: Pursues tasks with energy and drive, overcoming setbacks.
7. Dealing with Ambiguity: Comfortably handles change and uncertainty.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for professional development and growth within a global brand.

Coach fosters a culture of unwavering optimism and innovation, where inclusivity and diversity are celebrated. As part of the Tapestry family, Coach is committed to creating an environment where employees can thrive and contribute to a shared vision and mission.