Coach Sales Associate

Norfolk • USA

Thursday, January 30, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach embodies a commitment to innovation, inclusivity, and the creation of enduringly beautiful products. Tapestry, Inc., a global house of brands, is renowned for its dedication to stretching the boundaries of possibility while fostering an environment of unwavering optimism.

1. Uphold Coach’s Service and Selling Models to ensure a positive customer experience.
2. Build and maintain ongoing customer relationships through personalized service.
3. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
4. Develop and implement personal sales and clienteling strategies in collaboration with management.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Maintain a clean and organized sales floor and backroom, adhering to visual merchandising standards.
7. Efficiently process customer transactions, including purchases, returns, and exchanges.
8. Support inventory processes, including shipment processing and stock replenishment.
9. Promote a team selling environment and foster teamwork and collaboration.
10. Adapt to changing business and store needs while maintaining a professional demeanor.

1. 1-3 years of previous sales experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Strong customer focus and ability to build effective relationships.
2. Creativity and ability to generate unique ideas.
3. Interpersonal savvy and ability to relate well to diverse individuals.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and drive for results.
6. Ability to handle ambiguity and change effectively.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a dynamic work environment with opportunities for personal and professional growth, along with a comprehensive benefits package.

Coach, as part of the Tapestry family, is committed to fostering a culture of inclusivity, innovation, and collaboration. The company values diversity and is dedicated to creating an environment where all employees can thrive and contribute to the brand's success.