Coach Sales Associate

New York • USA

Tuesday, February 25, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and excellence. Tapestry, Inc. is a global house of brands that embraces diversity and creativity, fostering an environment where employees are encouraged to be their authentic selves.

1. Uphold Coach's Service and Selling Models, ensuring a positive first impression and building lasting customer relationships.
2. Understand organizational objectives and align decisions with company priorities.
3. Create personal sales and clienteling strategies in collaboration with management.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Drive business through sales strategies, clienteling, and customer relationship management.
6. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
7. Support store operations, including inventory replenishment and visual merchandising.
8. Maintain a clean and organized sales floor and backroom.
9. Efficiently process customer transactions and support cash-wrap operations.

1. 1-3 years of sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong customer focus and ability to build effective relationships.
2. Creativity and ability to generate unique ideas.
3. Interpersonal savvy and ability to relate well to diverse individuals.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and drive for results.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a dynamic work environment with opportunities for growth and development. Employees benefit from a supportive team culture and access to resources that promote personal and professional advancement.

Coach fosters a culture of inclusivity, innovation, and optimism. As part of the Tapestry family, the company is dedicated to equity, diversity, and creating an environment where all employees can thrive.