Coach Sales Associate

Munich • Germany

Saturday, February 8, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. Embodying the inclusive and bold spirit of its hometown, Coach is renowned for crafting exquisite products designed to endure. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that are committed to pushing boundaries and fostering innovation. Tapestry is dedicated to equity, inclusion, and diversity, ensuring a workplace that celebrates these values.

1. Achieve store goals in sales, productivity, and service through the application of Coach selling skills and service training.
2. Meet personal sales and productivity targets while delivering exceptional customer service.
3. Act as a brand ambassador, representing Coach to consumers and ensuring customer satisfaction.
4. Maintain high energy and engagement on the sales floor.
5. Anticipate and meet customers’ needs consistently.
6. Participate as a proactive team member, encouraging team performance.
7. Support company initiatives and management decisions.
8. Uphold professional ethics and standards.

1. Proficiency in English is essential.
2. Previous experience in a retail service environment is required.
3. Experience in luxury retail is desirable.
4. Ability to communicate effectively with customers and staff.

1. Understanding of how individual productivity impacts store performance.
2. Ability to work with multiple customers simultaneously.
3. Capability to model sales behaviors as taught in company training programs.
4. Interpersonal savvy and ability to build effective relationships.
5. Drive for results and ability to exceed goals consistently.

Previous experience in a retail service environment is essential, with a background in luxury retail being desirable.

Coach offers a dynamic and inclusive work environment, with opportunities for professional growth and development. Employees are part of a global network that values diversity and innovation.

Coach fosters a culture of unwavering optimism and inclusivity, where creativity and courage are celebrated. As part of the Tapestry family, the company is committed to being innovative and wholly inclusive, ensuring that all employees feel valued and empowered.