Coach Sales Associate

Miami USA

Wednesday, January 22, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion sector. As an employer, Coach fosters a dynamic and inclusive environment, encouraging professional growth and development. Tapestry, Inc., as the parent company, upholds a strong dedication to diversity and equal opportunity, ensuring that all employment decisions are made based on merit and qualifications.

1. Uphold Coach's Service and Selling Models to ensure a superior customer experience.
2. Create positive first impressions and build ongoing customer relationships through personalized service.
3. Develop and execute personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and recommend product add-ons to enhance the customer's shopping experience.
9. Maintain a clean and organized sales floor and backroom, adhering to Coach standards.
10. Support store inventory processes, including shipment processing and stock replenishment.
11. Efficiently process customer transactions and support cash-wrap operations as needed.
12. Foster a team selling environment and promote teamwork, trust, and collaboration.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong customer focus and ability to build effective relationships.
2. Creativity and originality in generating new ideas.
3. Interpersonal savvy and ability to relate well to diverse individuals.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and drive to achieve goals.
6. Comfortable dealing with ambiguity and change.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Coach prides itself on a culture of inclusivity, creativity, and excellence, where employees are encouraged to bring their authentic selves to work. The brand values teamwork, collaboration, and a shared vision for success, fostering an environment where innovation and diversity are celebrated.