Coach Sales Associate

Miami • USA

Wednesday, January 22, 2025

Coach, a distinguished name in the luxury fashion industry, operates under the esteemed Tapestry, Inc. umbrella, a conglomerate renowned for its commitment to excellence and innovation. As an employer, Coach is dedicated to fostering a dynamic and inclusive environment where talent is nurtured and developed. The brand is synonymous with quality craftsmanship and timeless style, offering employees the opportunity to be part of a legacy of luxury and sophistication.

1. Uphold Coach's Service and Selling Models to ensure exceptional customer service and drive sales results.
2. Create positive first impressions and build ongoing customer relationships through personalized experiences.
3. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations consistently.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Utilize cross-selling skills to enhance sales and encourage product add-ons.
7. Maintain a clean and organized sales floor and backroom, adhering to visual merchandising standards.
8. Efficiently process customer transactions, including purchases, returns, and exchanges.
9. Support inventory processes by managing stock replenishment and organization.
10. Promote a team selling environment and foster teamwork, trust, and collaboration.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong customer focus and ability to build effective relationships.
2. Creativity in generating new ideas and solutions.
3. Interpersonal savvy to relate well to diverse individuals.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance in pursuing goals and overcoming obstacles.
6. Comfortable dealing with ambiguity and change.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within Tapestry, Inc.

Coach prides itself on a culture of inclusivity and innovation, where employees are encouraged to bring their authentic selves to work. The brand values teamwork, creativity, and a commitment to excellence, fostering an environment where individuals can thrive and contribute to the brand's legacy of luxury and style.