Coach Sales Associate

Miami USA

Wednesday, January 22, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As an employer, Coach offers a dynamic and inclusive environment where creativity and excellence are nurtured. Tapestry, Inc. is dedicated to fostering a diverse workforce and is an equal opportunity employer, ensuring that all employment decisions are made based on qualifications and merit.

1. Uphold Coach's Service and Selling Models to ensure exceptional customer service and drive sales results.
2. Create a positive first impression and build ongoing customer relationships through personalized experiences.
3. Develop and implement short- and long-term sales strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations consistently.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Utilize cross-selling techniques to enhance sales and meet customer needs.
7. Maintain a clean and organized sales floor and backroom, adhering to visual merchandising standards.
8. Process customer transactions efficiently, including purchases, returns, and exchanges.
9. Support inventory management by processing shipments and replenishing stock as needed.
10. Promote a team selling environment and foster teamwork, trust, and collaboration.

1. 1-3 years of sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competitive landscape.

1. Strong customer focus and ability to build lasting relationships.
2. Creativity and ability to generate unique ideas.
3. Interpersonal savvy and ability to relate well to diverse individuals.
4. Adaptability and ability to learn quickly in new situations.
5. Perseverance and drive to achieve results.
6. Ability to handle ambiguity and change effectively.

1-3 years of previous sales experience in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

Coach fosters a culture of innovation, inclusivity, and excellence. Employees are encouraged to express their creativity and contribute to the brand's legacy of craftsmanship and quality. The workplace is collaborative, with a focus on teamwork and mutual respect.