Coach Sales Associate

Miami United States

Monday, January 20, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As an employer, Coach fosters an inclusive and dynamic work environment, dedicated to the growth and development of its employees. Tapestry, Inc. is a global leader in the fashion sector, known for its diverse portfolio of brands and its dedication to sustainability and social responsibility.

1. Uphold Coach's Service and Selling Models to ensure a premium customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with management.
3. Represent Coach as a brand ambassador, demonstrating fashion awareness and product knowledge.
4. Drive sales through effective clienteling, sourcing new customers, and maintaining ongoing relationships.
5. Maintain a clean and organized sales floor and backroom, adhering to visual merchandising standards.
6. Efficiently process customer transactions, including purchases, returns, and exchanges.
7. Support inventory management by processing shipments and replenishing stock.
8. Promote a team selling environment and foster collaboration with colleagues.
9. Adapt to changing business needs and provide solutions-oriented service.
10. Consistently follow up with customers to influence and close sales.

1. 1-3 years of sales experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.
3. Knowledge of current fashion trends and competitive landscape.

1. Strong interpersonal and communication skills.
2. Ability to learn quickly and adapt to new challenges.
3. Proficiency with cash register systems and basic computer skills.
4. Physical ability to maneuver sales floor and stockroom, including lifting up to 50 pounds.

1-3 years of previous sales experience in a luxury retail environment is preferred.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach prides itself on cultivating a workplace culture that values diversity, creativity, and collaboration. Employees are encouraged to bring their unique perspectives and ideas, contributing to a vibrant and inclusive environment. The brand is committed to sustainability and ethical practices, aligning its operations with a vision for a better future.