Coach

Sales Associate

Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation, inclusivity, and diversity, embodying the spirit of its hometown. Tapestry, Inc. is an equal opportunity employer, committed to hiring and developing the best talent.

1. Uphold Coach’s Service and Selling Models.
2. Create positive first impressions and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Demonstrate Coach’s Selling and Service expectations.
7. Support local sales strategies and tactics.
8. Provide in-depth product knowledge and communicate pricing strategies.
9. Cross-sell and encourage beneficial product add-ons.
10. Tailor approach to meet individual customer needs.
11. Follow up with customers to close sales.
12. Leverage Coach’s tools and technology for clienteling efforts.
13. Promote a team selling environment and foster teamwork.
14. Complete daily operational tasks and maintain store standards.
15. Support inventory processes and cash-wrap operations.

1. 1-3 years of previous sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competition.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on the Fly
6. Perseverance
7. Dealing with Ambiguity

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Base pay range $15.00 to $17.00 hourly.

Coach offers competitive compensation and benefits.

Coach fosters an inclusive and innovative workplace culture, emphasizing teamwork, trust, and collaboration. The company is committed to equity, inclusion, and diversity.