Coach Sales Associate

Merrimack • USA

Wednesday, January 8, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting timeless and exquisite products. As part of the Tapestry portfolio, Coach is embedded within a global house of brands that values innovation, inclusivity, and optimism. Tapestry, Inc. is dedicated to fostering a diverse and equitable workplace, ensuring that all employees have the opportunity to thrive and contribute meaningfully to the brand's legacy.

1. Uphold Coach’s Service and Selling Models to deliver exceptional customer service and drive sales results.
2. Create positive first impressions and build ongoing customer relationships through personalized experiences.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Maintain a clean and organized sales floor and backroom, adhering to Coach standards.
7. Process customer transactions efficiently, including purchases, returns, and exchanges.
8. Support inventory processes, including shipment processing and stock replenishment.
9. Promote a team selling environment and foster teamwork, trust, and collaboration.
10. Adapt to changing business and store needs, maintaining a calm and professional demeanor.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong customer focus and ability to build effective relationships.
2. Creativity in problem-solving and idea generation.
3. Interpersonal savvy and ability to relate well to diverse individuals.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and drive for results.

1-3 years of sales experience in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Base pay range of $15.00 to $17.00 per hour.

Comprehensive benefits package including competitive pay, employee discounts, and opportunities for career advancement within the Tapestry family of brands.

Coach, as part of Tapestry, Inc., prides itself on an inclusive and innovative culture that encourages creativity and collaboration. The company is committed to equity, inclusion, and diversity, fostering an environment where all employees can thrive and contribute to the brand's success.