Coach Sales Associate

Merrimack • USA

Wednesday, January 8, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As a member of the Tapestry portfolio, Coach embodies a commitment to innovation and inclusivity, crafting timeless pieces that allow individuals to express their unique selves. Tapestry, Inc., the parent company, is a global house of brands dedicated to pushing the boundaries of possibility, fostering an environment of unwavering optimism and inclusivity.

1. Uphold Coach’s Service and Selling Models, ensuring a positive first impression and personalized customer experience.
2. Develop and implement sales and clienteling strategies in collaboration with the management team.
3. Represent Coach as a brand ambassador, demonstrating selling and service expectations consistently.
4. Stay informed about local market changes and support the execution of sales strategies.
5. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
6. Cross-sell and recommend product add-ons to enhance customer shopping experience.
7. Build and maintain lasting customer relationships through effective clienteling.
8. Support daily operational tasks, including maintaining store standards and inventory management.
9. Assist with cash-wrap operations and efficiently process customer transactions.
10. Foster a team selling environment and promote a culture of teamwork and collaboration.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Strong customer focus and ability to build effective relationships.
2. Creativity and ability to generate unique ideas.
3. Interpersonal savvy and ability to handle high-tension situations.
4. Adaptability and ability to cope with change.
5. Drive for results and ability to exceed goals.
6. Learning agility and openness to new challenges.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Base pay range from $15.00 to $17.25 per hour.

Coach offers a comprehensive benefits package, including opportunities for professional development and growth within the Tapestry, Inc. family.

Coach fosters a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively towards shared goals. The brand values diversity and is committed to providing equal opportunities for all employees.