Coach Sales Associate

Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful, lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation, inclusivity, and diversity, reflecting the optimistic spirit of its hometown. Tapestry, Inc., the parent company of Coach, is an equal opportunity and affirmative action employer.

1. Understand organizational objectives and align decisions with company priorities.
2. Take ownership of personal and store metrics, creating sales and clienteling strategies.
3. Represent Coach as a brand ambassador and demonstrate selling and service expectations.
4. Drive business through sales strategies, clienteling, and maintaining customer relationships.
5. Provide in-depth product knowledge and communicate pricing and promotional strategies.
6. Cross-sell and encourage beneficial product add-ons.
7. Support store operations, including inventory replenishment and visual merchandising.
8. Adhere to retail policies and procedures, including POS and asset protection.
9. Support cash-wrap processes and efficiently handle customer transactions.

1. 1-3 years of previous sales experience, preferably in a luxury retail service environment.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Drive for results and ability to exceed goals.
2. Strong interpersonal skills and ability to build relationships.
3. Adaptability and flexibility to changing business needs.
4. Effective communication skills with customers and team.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, offering a supportive and inclusive work environment.

Coach fosters a team-oriented environment with a focus on collaboration, trust, and innovation. The workplace is adaptable to changing business needs and promotes a positive and enthusiastic atmosphere.