Coach Sales Associate

Lexington • USA

Tuesday, February 4, 2025

Coach, established in 1941 as a family-run workshop, has evolved into a premier New York design house renowned for its modern luxury accessories and lifestyle collections. As part of the Tapestry, Inc. conglomerate, Coach is celebrated for its unique blend of American attitude, heritage in fine leather goods, and commitment to superior product quality and customer experience. The brand fosters a collaborative environment where respect, support, and passion for the product are paramount, offering a dynamic workplace for exceptional talent to flourish.

1. Deliver exceptional and authentic service to create a modern luxury customer experience.
2. Develop and maintain in-depth product knowledge and train team members on current collections.
3. Achieve and exceed sales goals through strategic clienteling and relationship building.
4. Foster a collaborative environment of teamwork, trust, and support among peers, customers, and supervisors.
5. Establish credibility as a personal stylist and fashion expert by staying informed on industry trends and customer behaviors.

1. 1-3 years of previous selling experience in a luxury retail environment preferred.
2. High school diploma or equivalent; college degree preferred.
3. Proficiency with cash register systems and basic computer skills, including mobile POS and internet usage.
4. Effective communication skills, both oral and written, with the ability to engage customers and team members.
5. Flexibility to work a varied schedule, including nights, weekends, and holidays.

1. Customer service excellence
2. Product knowledge
3. Sales strategy development
4. Team collaboration
5. Fashion trend awareness

1-3 years of experience in luxury retail sales is preferred.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for professional development.

Coach prides itself on a culture of mutual respect, support, and accountability, where passionate individuals come together to celebrate and advance the brand. The company is committed to diversity and inclusion, ensuring all employment decisions are made without regard to legally protected characteristics.