Coach Sales Associate

Leesburg • USA

Tuesday, January 14, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach embodies the spirit of innovation and inclusivity, driven by the creative vision of Stuart Vevers. Tapestry, Inc. is a global house of brands that champions diversity, equity, and inclusion, fostering an environment where creativity thrives.

1. Develop and implement personal sales and clienteling strategies in collaboration with management.
2. Meet customer needs with a solution-oriented approach, demonstrating fashion awareness and market trends.
3. Build credibility as a personal fashion advisor and influence customer purchase decisions.
4. Maintain awareness of local market changes and support the execution of local sales strategies.
5. Create positive customer impressions through sophisticated business attire and adherence to Coach's style guide.
6. Demonstrate Coach’s Selling and Service expectations consistently.
7. Take ownership of personal and store metrics, contributing to financial results.
8. Engage in persuasive, confident, and genuine service skills and selling behaviors.
9. Discuss product features and suggest appropriate add-ons to meet customer needs.
10. Manage multiple customers simultaneously and follow up consistently to close sales.
11. Develop product knowledge and remain informed about current collections and competition.
12. Drive business through sales strategies, clienteling, and maintaining customer relationships.
13. Complete daily operational tasks, including maintaining store standards and visual merchandising.
14. Adhere to retail policies and procedures, including POS, Operations, and Loss Prevention.
15. Utilize Coach’s tools and technology to support relationship building and achieve sales goals.
16. Replenish inventory and process shipments as needed.

1. 1-3 years of previous selling experience in a luxury retail service environment preferred.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Strong interpersonal and communication skills.
2. Ability to work collaboratively in a team environment.
3. Proficiency in using cash register systems and basic computer skills.
4. Ability to manage multiple tasks and prioritize effectively.

1-3 years of previous selling experience in a luxury retail service environment is preferred.

High school diploma or equivalent; college degree preferred.

Base pay range from $15.00 to $19.00 per hour.

Coach offers a dynamic work environment with opportunities for growth and development within the Tapestry family of brands.

Coach fosters a culture of creativity, inclusivity, and innovation. As part of the Tapestry family, the company is committed to equity and diversity, creating an environment where employees are encouraged to express their individuality and contribute to the brand's success.