Coach

Sales Associate

Coach is a global fashion house founded in New York in 1941, known for its beautiful, long-lasting products. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and diversity. The company values creativity, customer focus, and a drive for results.

1. Engage customers using the Coach Experience Service expectation and selling behaviors
2. Interact genuinely and naturally with customers
3. Maintain accuracy when operating POS and adhere to Coach cash handling policy
4. Ensure accurate email/name and data capture where permitted by law
5. Ensure proper phone etiquette is upheld when answering store calls
6. Drive conversion through client engagement and omni selling techniques
7. Support back of house tasks as needed
8. Represent the Coach brand appropriately

1. Ability to execute at a fast pace
2. Attention to detail and accuracy
3. Able to climb, bend, and kneel
4. Able to meet Coach Availability and Scheduling Expectations, including working a flexible schedule including nights, weekends, and holidays

1. Basic computer skills
2. Interpersonal savvy
3. Customer focus
4. Drive for results
5. Creativity
6. Dealing with ambiguity
7. Learning on the fly

Coach is an equal opportunity and affirmative action employer, offering a diverse and inclusive workplace.

Coach fosters a culture of inclusivity and innovation, with a commitment to equity, diversity, and a flexible work schedule to accommodate high retail traffic and sales days.