Coach Sales Associate

Lahaska United States

Monday, January 20, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. Guided by the creative vision of Stuart Vevers, Coach is renowned for its commitment to crafting enduring and exquisite products. As a member of the Tapestry portfolio, Coach is part of a global house of brands that embraces innovation, inclusivity, and optimism. Tapestry is dedicated to fostering equity, inclusion, and diversity across its brands, making it a dynamic and forward-thinking employer.

1. Uphold Coach's Service and Selling Models to ensure exceptional customer service and drive sales results.
2. Create a positive first impression and build ongoing customer relationships through personalized experiences.
3. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations at all times.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Utilize cross-selling skills to enhance customer shopping experiences and drive sales.
7. Maintain a clean and organized sales floor and backroom, adhering to visual merchandising standards.
8. Efficiently process customer transactions, including purchases, returns, and exchanges.
9. Support inventory management by processing shipments and replenishing the sales floor.
10. Promote a team-selling environment and foster teamwork, trust, and collaboration.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Drive for results and ability to exceed sales goals.
2. Strong customer focus and ability to build effective relationships.
3. Creativity in generating new ideas and solutions.
4. Interpersonal savvy and ability to relate well to diverse individuals.
5. Adaptability and ability to cope with change and ambiguity.

1-3 years of sales experience in a luxury retail service environment is preferred.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Tapestry portfolio.

Coach fosters a culture of inclusivity, innovation, and unwavering optimism. As part of the Tapestry family, Coach is committed to equity, inclusion, and diversity, creating a workplace where all employees are encouraged to bring their authentic selves to work. The company values teamwork, collaboration, and the continuous development of its employees.