Coach Sales Associate
Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a renowned house of brands that includes Coach, Kate Spade, and Stuart Weitzman, known for their commitment to craftsmanship and innovative design. As an employer, Coach fosters a culture of inclusivity and creativity, offering employees opportunities to grow and develop in a dynamic retail environment.
- Provide exceptional customer service to enhance client satisfaction and drive sales.
- Maintain a deep understanding of Coach products to effectively communicate features and benefits to customers.
- Assist in visual merchandising to ensure the store is visually appealing and stocked according to brand standards.
- Process transactions accurately and efficiently, adhering to company policies and procedures.
- Contribute to a positive team environment by supporting colleagues and participating in team meetings.
- Previous experience in retail or customer service is preferred.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in Mandarin; additional language skills are an advantage.
- Customer service excellence
- Product knowledge
- Sales techniques
- Visual merchandising
- Team collaboration
A minimum of 1 year in a retail or customer service role is preferred.
Employees enjoy a comprehensive benefits package including staff discounts, health insurance, and opportunities for career advancement within the Tapestry group.
Coach promotes a collaborative and inclusive workplace culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.


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