Coach Sales Associate

Kunming • China

Monday, July 7, 2025

Coach, a leading design house of modern luxury accessories and lifestyle collections, is part of the Tapestry, Inc. family. Tapestry is a renowned house of brands that includes Coach, Kate Spade, and Stuart Weitzman, known for their commitment to craftsmanship and innovative design. As an employer, Coach fosters a culture of inclusivity and creativity, offering employees opportunities to grow and develop in a dynamic retail environment.

1. Provide exceptional customer service to enhance client satisfaction and drive sales.
2. Maintain a deep understanding of Coach products to effectively communicate features and benefits to customers.
3. Assist in visual merchandising to ensure the store is visually appealing and stocked according to brand standards.
4. Process transactions accurately and efficiently, adhering to company policies and procedures.
5. Contribute to a positive team environment by supporting colleagues and participating in team meetings.

1. Previous experience in retail or customer service is preferred.
2. Strong communication and interpersonal skills.
3. Ability to work flexible hours, including weekends and holidays.
4. Proficiency in Mandarin; additional language skills are an advantage.

1. Customer service excellence
2. Product knowledge
3. Sales techniques
4. Visual merchandising
5. Team collaboration

A minimum of 1 year in a retail or customer service role is preferred.

Employees enjoy a comprehensive benefits package including staff discounts, health insurance, and opportunities for career advancement within the Tapestry group.

Coach promotes a collaborative and inclusive workplace culture that values diversity and encourages innovation. Employees are empowered to express their creativity and contribute to the brand's legacy of excellence.