Coach Sales Associate

Katy USA

Sunday, January 26, 2025

Coach, a distinguished design house renowned for its modern luxury accessories and lifestyle collections, is celebrated for its commitment to quality craftsmanship. Embodying a free-spirited, all-American ethos, Coach reimagines luxury with a contemporary vision, blending authenticity and innovation. As part of the Tapestry portfolio, Coach is aligned with a global house of brands driven by optimism, innovation, and inclusivity.

1. Develop and implement personal sales and clienteling strategies in collaboration with management.
2. Meet customer needs with solution-oriented and forward-thinking approaches.
3. Build credibility as a personal fashion advisor by communicating fashion awareness and trends.
4. Support the execution of local sales strategies and tactics.
5. Create positive impressions with customers through elevated and sophisticated business attire.
6. Demonstrate Coach’s Selling and Service expectations consistently.
7. Influence customer purchase decisions with a balance of patience and assertiveness.
8. Take ownership and commitment for delivering results, actively aware of personal and store metrics.
9. Adapt personal selling techniques to contribute to overall store financial results.
10. Discuss product features and suggest appropriate add-on items to meet customer needs.
11. Engage with multiple customers simultaneously and follow up consistently to close sales.
12. Develop product knowledge skills and remain aware of current collections.
13. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
14. Foster an environment of teamwork, trust, and collaboration with peers and customers.
15. Represent Coach as a brand ambassador at all times.
16. Complete daily operational tasks including maintaining store standards and visual merchandising.
17. Adhere to all retail policies and procedures including POS, Operations, and Loss Prevention.
18. Leverage Coach’s tools and technology to support relationship building and clienteling efforts.

1. 1-3 years of previous selling experience in a luxury retail service environment preferred.
2. High school diploma or equivalent; college degree preferred.

1. Knowledge of cash register systems and basic computer skills.
2. Effective communication with customers and team.
3. Ability to maneuver the sales floor and stock room.
4. Capability to lift and carry up to fifty pounds.

1-3 years of previous selling experience in a luxury retail service environment preferred.

High school diploma or equivalent; college degree preferred.

Starting pay at $15.00 per hour.

Coach offers a dynamic work environment with opportunities for growth and development, fostering a culture of inclusivity and innovation.

Coach prides itself on a culture of inclusivity, innovation, and optimism, where employees are encouraged to express their individuality and creativity. As part of the Tapestry portfolio, Coach is committed to fostering an environment that values teamwork, trust, and collaboration.