Coach Sales Associate

Jenks • USA

Thursday, February 6, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach benefits from the innovative and inclusive ethos of a global house of brands. Tapestry, Inc. is dedicated to pushing the boundaries of possibility, fostering an environment of unwavering optimism and inclusivity. Coach's legacy is built on the vision of Creative Director Stuart Vevers and the vibrant spirit of its New York origins.

1. Uphold Coach’s Service and Selling Models to ensure a positive customer experience.
2. Create and maintain ongoing customer relationships through personalized service.
3. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
4. Develop and implement personal sales and clienteling strategies in collaboration with management.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through effective sales strategies, clienteling, and customer relationship management.
7. Communicate product knowledge, including features, benefits, and current offerings.
8. Utilize cross-selling skills to enhance customer shopping experience and sales.
9. Adapt to customer needs and provide tailored service.
10. Foster a team selling environment and collaborate with internal and external customers.
11. Maintain professionalism and adaptability in a dynamic retail environment.

1. Ability to understand and align with organizational objectives.
2. Commitment to delivering results and achieving personal and store metrics.
3. Strong communication and interpersonal skills.
4. Ability to build credibility and trust as a personal fashion advisor.

1. Customer service excellence
2. Sales and clienteling expertise
3. Effective communication
4. Adaptability and flexibility
5. Team collaboration

Previous experience in retail sales or a customer service role is preferred.

Coach offers a dynamic work environment with opportunities for personal and professional growth, along with a commitment to diversity and inclusion.

Coach fosters a culture of creativity, courage, and customer focus, encouraging employees to embrace change and drive results. The company values teamwork, trust, and collaboration, creating a supportive and inclusive workplace.