Coach Sales Associate

Hershey • USA

Sunday, December 29, 2024

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. The brand is renowned for its commitment to crafting enduring and beautiful products. As part of the Tapestry portfolio, Coach shares a commitment to innovation, inclusivity, and optimism. Tapestry, a global house of brands, is dedicated to pushing the boundaries of possibility and fostering a diverse and equitable workplace.

1. Uphold Coach’s Service and Selling Models to deliver exceptional customer service.
2. Create positive first impressions and build ongoing customer relationships through personalized experiences.
3. Develop and execute personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Understand local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and encourage beneficial product add-ons to meet customer needs.
9. Maintain a clean and organized selling floor and adhere to retail policies and procedures.
10. Support store operations, including inventory management and cash-wrap processes.

1. Weekend availability preferred.
2. Ability to work 4 to 19 hours per week.

1. Strong customer focus and ability to build effective relationships.
2. Excellent communication and interpersonal skills.
3. Ability to adapt to changing business needs and environments.
4. Proficiency in leveraging technology for clienteling and relationship building.
5. Capability to work collaboratively in a team-oriented environment.

Previous experience in retail sales or customer service is preferred.

Coach offers a dynamic work environment with opportunities for growth and development, fostering a culture of inclusivity and diversity.

Coach prides itself on being an equal opportunity and affirmative action employer, committed to hiring and developing the best talent. The company values diversity and inclusivity, ensuring all employment decisions are made without regard to legally-recognized protected characteristics.