Coach

Sales Associate

Coach, a brand under Tapestry, Inc., is a leading design house of modern luxury accessories and lifestyle collections. Known for its craftsmanship and innovative designs, Coach is committed to delivering exceptional customer service and creating a positive shopping experience.

1. Uphold Coach’s Service and Selling Models.
2. Create positive first impressions and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Demonstrate selling and service expectations.
7. Support local sales strategies and tactics.
8. Maintain store standards, including visual merchandising and inventory replenishment.
9. Process customer transactions efficiently.
10. Foster a team selling environment and promote teamwork.

1. High school diploma or equivalent; college degree preferred.
2. 1-3 years of previous sales experience, preferably in a luxury retail service environment.
3. Knowledge of fashion trends and competition.

1. Drive for results.
2. Customer focus.
3. Creativity.
4. Interpersonal savvy.
5. Learning on the fly.
6. Perseverance.
7. Dealing with ambiguity.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach is an equal opportunity and affirmative action employer, offering a supportive and inclusive workplace.

Coach fosters an environment of teamwork, trust, and collaboration. The role is based in Hagerstown, MD, and requires flexibility in scheduling, including nights, weekends, and holidays.