Coach Sales Associate

Hagerstown • USA

Sunday, December 15, 2024

Coach, a distinguished brand within the Tapestry, Inc. portfolio, is renowned for its commitment to craftsmanship and innovation in luxury fashion. Tapestry, Inc. is a global house of brands that embraces the exploration of individuality. As an employer, Coach is dedicated to fostering a diverse and inclusive environment where creativity and collaboration thrive, offering employees opportunities for growth and development within the luxury retail sector.

1. Uphold Coach’s Service and Selling Models to enhance customer experience and drive sales.
2. Create positive first impressions and build ongoing customer relationships through personalized service.
3. Develop and execute personal sales and clienteling strategies in collaboration with management.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Maintain a clean and organized sales floor and backroom, adhering to visual merchandising standards.
7. Process customer transactions efficiently, including purchases, returns, and exchanges.
8. Support inventory processes by managing stock replenishment and organization.
9. Promote a team selling environment and foster teamwork and collaboration.
10. Adapt to changing business needs and remain solution-oriented.

1. 1-3 years of sales experience, preferably in luxury retail.
2. High school diploma or equivalent; college degree preferred.

1. Strong customer focus and ability to build relationships.
2. Creativity and ability to generate unique ideas.
3. Interpersonal savvy and ability to relate well to diverse individuals.
4. Quick learner with the ability to adapt to new challenges.
5. Perseverance and drive to achieve results.
6. Ability to handle ambiguity and change effectively.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for professional development and growth within the luxury retail industry.

Coach fosters a dynamic and inclusive workplace culture where innovation and individuality are celebrated. Employees are encouraged to bring their authentic selves to work, contributing to a collaborative and creative environment.