Coach Sales Associate

Gilroy • USA

Wednesday, February 12, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its dedication to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach operates within a global house of brands that champions innovation and inclusivity. Tapestry is committed to equity, inclusion, and diversity, fostering an environment where creativity and optimism thrive.

1. Uphold Coach’s Service and Selling Models to ensure a positive customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with management.
3. Maintain awareness of personal and store metrics to drive results.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Adapt to changes in the local market and execute sales strategies accordingly.
6. Build and maintain productive relationships with customers through effective clienteling.
7. Communicate fashion awareness and product knowledge to customers.
8. Handle multiple customers simultaneously, tailoring approaches to individual needs.
9. Support daily store operations, including inventory replenishment and cash-wrap processes.
10. Ensure adherence to retail policies and procedures, including asset protection.

1. 1-3 years of sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and market competition.

1. Drive for Results
2. Customer Focus
3. Creativity
4. Interpersonal Savvy
5. Learning on the Fly
6. Perseverance
7. Dealing with Ambiguity

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Base pay range $16.50 to $19.00 hourly.

Comprehensive benefits package available for eligible employees.

Coach fosters a culture of unwavering optimism and inclusivity, encouraging innovation and creativity. The company is committed to equity, inclusion, and diversity, creating a supportive environment for all employees.