Coach Sales Associate

Munich • Germany

Saturday, February 8, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. Renowned for its commitment to craftsmanship and enduring style, Coach is inspired by the creative vision of Stuart Vevers and the vibrant spirit of its hometown. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that champions innovation, inclusivity, and optimism. Tapestry is dedicated to pushing the boundaries of possibility, fostering an environment where diversity and equity are paramount.

1. Achieve personal sales and productivity goals.
2. Deliver exceptional customer service that exceeds expectations.
3. Act as a brand ambassador, embodying the values and ethos of Coach.
4. Utilize Coach selling skills and service training to enhance customer experience.
5. Maintain high energy and engagement on the sales floor.
6. Anticipate and meet customers' needs consistently.
7. Participate as a proactive team member, encouraging collective success.
8. Champion company initiatives and support management decisions.
9. Demonstrate professional ethics in all interactions.

1. Proficiency in English is essential.
2. Previous experience in a retail service environment is required.
3. Experience in luxury retail is desirable.
4. Ability to communicate effectively with customers and staff.

1. Strong interpersonal skills and the ability to build rapport with customers.
2. Ability to multitask and manage multiple customer interactions simultaneously.
3. High level of energy and enthusiasm on the sales floor.
4. Commitment to achieving sales goals and driving results.
5. Adaptability to change and dealing with ambiguity.

Previous experience in a retail service environment is essential, with a preference for those with a background in luxury retail.

Coach offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from being part of a global brand committed to inclusivity and innovation.

Coach fosters a culture of inclusivity, creativity, and innovation. As part of the Tapestry family, the company is committed to equity and diversity, ensuring a workplace where all employees can thrive. The brand values courage, creativity, and a customer-focused approach, encouraging employees to bring their authentic selves to work.