Coach Sales Associate

Coach is a global fashion house founded in New York in 1941, known for its commitment to crafting beautiful and lasting products. As part of the Tapestry portfolio, Coach is dedicated to innovation, inclusivity, and diversity. The company is recognized for its optimistic and creative spirit.

1. Uphold Coach’s Service and Selling Models.
2. Create positive first impressions and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Demonstrate selling and service expectations.
7. Support execution of local sales strategies.
8. Provide in-depth product knowledge and communicate pricing strategies.
9. Cross-sell and encourage beneficial product add-ons.
10. Tailor approach to meet individual customer needs.
11. Follow up with customers to close sales.
12. Foster teamwork and collaboration.
13. Complete daily operational tasks and maintain store standards.
14. Support inventory processes and cash-wrap operations.

1. 1-3 years of previous sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and competition.

1. Drive for results.
2. Customer focus.
3. Creativity.
4. Interpersonal savvy.
5. Learning on the fly.
6. Perseverance.
7. Dealing with ambiguity.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Tapestry, Inc., parent company of Coach, is an equal opportunity and affirmative action employer.

Coach fosters a culture of inclusivity and innovation, with a commitment to equity, inclusion, and diversity. The company values teamwork, trust, and collaboration.