Coach Sales Associate

Ellenton • USA

Thursday, February 6, 2025

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. Known for its commitment to crafting enduring and exquisite products, Coach is inspired by the creative vision of Stuart Vevers and the vibrant spirit of its hometown. As part of the Tapestry portfolio, Coach is aligned with a global house of brands that champions innovation, inclusivity, and optimism.

1. Uphold Coach's Service and Selling Models to ensure exceptional customer service and drive sales results.
2. Create a positive first impression and build ongoing customer relationships through personalized experiences.
3. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations consistently.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Leverage cross-selling skills to enhance sales and encourage beneficial product add-ons.
7. Maintain a clean and organized sales floor and backroom, adhering to Coach's visual merchandising standards.
8. Efficiently process customer transactions, including purchases, returns, and exchanges.
9. Support inventory processes, including shipment processing and stock replenishment.
10. Promote a team selling environment and foster teamwork, trust, and collaboration.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Strong customer focus and ability to build effective relationships.
2. Creativity and originality in idea generation.
3. Interpersonal savvy with the ability to relate well to diverse individuals.
4. Adaptability and ability to cope with change and ambiguity.
5. Drive for results and perseverance in achieving goals.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Coach fosters a culture of inclusivity, innovation, and unwavering optimism. As part of the Tapestry family, the company is committed to equity, inclusion, and diversity, creating an environment where employees are encouraged to be their authentic selves and contribute to a shared vision and mission.