Coach Sales Associate

Edmonton • Canada

Wednesday, February 12, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to quality and innovation in the luxury fashion industry. As an employer, Coach values diversity and inclusivity, fostering a workplace where creativity and individuality are celebrated. Tapestry, Inc. is an equal opportunity employer, dedicated to hiring and developing the best talent without discrimination.

1. Uphold Coach's Service and Selling Models to enhance customer experience.
2. Create a positive first impression and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies in collaboration with management.
5. Represent Coach as a brand ambassador and demonstrate selling and service expectations.
6. Stay informed about local market changes and support local sales strategies.
7. Drive business through sales strategies, clienteling, and maintaining customer relationships.
8. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
9. Cross-sell and encourage product add-ons to meet customer needs.
10. Maintain a clean and organized sales floor and backroom.
11. Adhere to retail policies and procedures, including POS and asset protection.
12. Support store inventory processes and cash-wrap operations as needed.

1. 1-3 years of previous sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and market competition.
3. High school diploma or equivalent; college degree preferred.

1. Drive for results and customer focus.
2. Creativity and interpersonal savvy.
3. Ability to learn quickly and adapt to change.
4. Perseverance and dealing with ambiguity.

1-3 years of sales experience in a luxury retail environment.

High school diploma or equivalent; college degree preferred.

Flexible scheduling, including nights, weekends, and holidays. Opportunity to work in a dynamic and inclusive environment.

Coach fosters a collaborative and inclusive culture where employees are encouraged to express their individuality and creativity. The brand is committed to providing a supportive environment that values teamwork, trust, and continuous learning.