Coach Sales Associate

Edmonton • Canada

Wednesday, February 12, 2025

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. Tapestry, Inc. is a global leader in the design and marketing of premium lifestyle brands, fostering an inclusive and dynamic work environment. As an employer, Coach is dedicated to nurturing talent and promoting diversity, ensuring that all employment decisions are based on merit and qualifications.

1. Uphold Coach's Service and Selling Models to ensure exceptional customer service and drive sales results.
2. Create a positive first impression and build ongoing customer relationships through personalized experiences.
3. Represent Coach as a brand ambassador, demonstrating selling and service expectations consistently.
4. Develop and implement sales strategies and clienteling techniques in collaboration with the management team.
5. Maintain awareness of local market changes and support the execution of local sales strategies.
6. Provide in-depth product knowledge and communicate current pricing and promotional strategies to customers.
7. Cross-sell and recommend product add-ons that meet customer needs.
8. Complete daily operational tasks, including maintaining store standards and visual merchandising.
9. Adhere to retail policies and procedures, including POS and asset protection.
10. Support inventory processes and cash-wrap operations as needed.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. Current knowledge of fashion trends and market competition.

1. Strong customer focus and ability to build effective relationships.
2. Creativity and originality in idea generation.
3. Interpersonal savvy and ability to handle high-tension situations diplomatically.
4. Adaptability and ability to learn quickly in changing environments.
5. Perseverance and drive to achieve results.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a collaborative and supportive work environment with opportunities for professional growth and development. Employees benefit from flexible scheduling and a commitment to diversity and inclusion.

Coach fosters a culture of creativity, collaboration, and inclusivity. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and dynamic workplace. The brand values innovation and teamwork, promoting a sense of belonging and mutual respect among its workforce.