Coach Sales Associate

Dawsonville USA

Saturday, January 25, 2025

Coach, a distinguished name in the realm of modern luxury accessories and lifestyle collections, is renowned for its commitment to quality craftsmanship and its embodiment of a free-spirited, all-American ethos. As part of the Tapestry portfolio, Coach benefits from the global influence and innovative spirit of a house of brands dedicated to optimism and inclusivity. This affiliation enhances Coach's reputation for reimagining luxury with authenticity and innovation, making it synonymous with effortless New York style worldwide.

1. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
2. Meet customer needs through proactive and solution-oriented approaches.
3. Build credibility and trust as a personal fashion advisor by communicating fashion awareness and trends.
4. Understand local market changes and support the execution of local sales strategies.
5. Create positive customer impressions through elevated and sophisticated business attire.
6. Demonstrate Coach’s Selling and Service expectations consistently.
7. Influence customer purchase decisions with a balance of patience and assertiveness.
8. Take ownership of personal and store metrics to achieve goals.
9. Adapt personal selling techniques to contribute to store financial results.
10. Engage in persuasive, confident, and genuine service skills and selling behaviors.
11. Discuss product features and suggest appropriate add-on items to meet customer needs.
12. Manage multiple customers simultaneously and follow up consistently to close sales.
13. Develop product knowledge and remain aware of current collections.
14. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
15. Foster an environment of teamwork, trust, and collaboration.
16. Represent Coach as a brand ambassador at all times.
17. Complete daily operational tasks, including maintaining store standards and visual merchandising.
18. Adhere to all retail policies and procedures, including POS and Loss Prevention.
19. Utilize Coach’s tools and technology to support relationship building and clienteling efforts.

1. 1-3 years of previous selling experience in a luxury retail service environment preferred.
2. Current knowledge of fashion trends and competition in the marketplace.

1. Proficient in cash register systems and basic computer skills, including iPad/laptop and Mobile POS.
2. Effective communication with customers and team members.
3. Ability to maneuver the sales floor and stock room efficiently.
4. Capability to lift and carry up to fifty pounds for product shipment and transfers.

1-3 years of previous selling experience in a luxury retail service environment preferred.

High school diploma or equivalent; college degree preferred.

Coach offers a comprehensive benefits package, including opportunities for professional development and growth within the Tapestry portfolio.

Coach fosters a culture of inclusivity, innovation, and unwavering optimism. As part of the Tapestry family, the brand is committed to creating an environment where creativity and collaboration thrive, empowering employees to contribute to the brand's legacy of excellence.