Coach Sales Associate

Dallas • USA

Saturday, January 18, 2025

Coach, a distinguished global fashion house established in New York in 1941, is renowned for its commitment to crafting enduringly beautiful products. As part of the Tapestry portfolio, Coach benefits from the innovative and inclusive ethos of a global house of brands dedicated to expanding the boundaries of possibility. Tapestry, Inc. is committed to fostering equity, inclusion, and diversity across its operations.

1. Uphold Coach's Service and Selling Models to deliver exceptional customer service.
2. Create positive first impressions and build ongoing customer relationships through personalized experiences.
3. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and suggest beneficial product add-ons to meet customer needs.
9. Maintain a clean and organized sales floor, adhering to Coach standards.
10. Support store inventory processes, including shipment processing and stock replenishment.
11. Efficiently process customer transactions and support cash-wrap operations as needed.

1. 1-3 years of previous sales experience, preferably in a luxury retail environment.
2. High school diploma or equivalent; college degree preferred.

1. Drive for results and ability to exceed sales goals.
2. Strong customer focus and relationship-building skills.
3. Creativity and ability to generate unique ideas.
4. Interpersonal savvy and ability to build effective relationships.
5. Quick learner with adaptability to new challenges.
6. Perseverance and energy to pursue goals.
7. Ability to cope with ambiguity and change.

1-3 years of previous sales experience in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Coach fosters an environment of teamwork, trust, and collaboration. The company is dedicated to creating a positive and inclusive workplace where employees are encouraged to bring their best selves to work. Tapestry, Inc., Coach's parent company, is an equal opportunity employer committed to diversity and inclusion.