Coach Sales Associate

Cannock • UK

Friday, February 7, 2025

Coach, a distinguished design house renowned for its modern luxury accessories and lifestyle collections, is celebrated for its impeccable craftsmanship and innovative spirit. With a legacy rooted in a free-spirited, all-American ethos, Coach redefines luxury with a contemporary vision, embodying authenticity and innovation. As part of the Tapestry portfolio, Coach thrives within a global house of brands that champions optimism, inclusivity, and forward-thinking design.

1. Act as a brand ambassador, embodying the values and ethos of Coach.
2. Implement sales strategies as taught in company training programs.
3. Maintain a high level of energy and engagement on the sales floor.
4. Achieve and exceed sales targets consistently.
5. Manage multiple customer interactions simultaneously with ease.
6. Anticipate and fulfill customer needs in alignment with Coach Approach standards.
7. Collaborate effectively as part of a team to surpass performance benchmarks.
8. Support and advocate for company initiatives and management decisions.
9. Uphold professional ethics in all interactions.

1. Proficiency in English is essential.
2. Previous experience in a retail service environment is required.
3. Experience in luxury retail is desirable.
4. Ability to communicate effectively with customers and colleagues.

1. Drive for results and consistently exceed goals.
2. Strong customer focus and ability to build trust and respect.
3. Creativity in generating new ideas and solutions.
4. Interpersonal savvy to build effective relationships.
5. Adaptability and quick learning in new situations.
6. Perseverance in overcoming challenges.
7. Ability to handle ambiguity and change with ease.

Previous experience in a retail service environment is essential, with a background in luxury retail being desirable.

Coach offers a dynamic work environment with opportunities for growth and development, fostering a culture of inclusivity and innovation.

Coach prides itself on being an equal opportunity and affirmative action employer, committed to hiring and nurturing the best talent. The workplace culture is defined by a commitment to diversity, inclusivity, and a collaborative spirit, ensuring all employment decisions are made based on qualifications and merit.