Coach Sales Associate

Buffalo • USA

Wednesday, July 30, 2025

Coach, a renowned American luxury fashion brand, is part of the Tapestry, Inc. conglomerate, which includes other prestigious brands such as Kate Spade and Stuart Weitzman. As an employer, Coach is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The company values its employees and offers opportunities for professional growth and development within the luxury retail sector.

1. Engage with customers to provide exceptional service and enhance their shopping experience.
2. Maintain a comprehensive knowledge of Coach products and brand history to effectively communicate with clientele.
3. Assist in visual merchandising to ensure the store is visually appealing and product displays are well-organized.
4. Support inventory management by conducting regular stock checks and assisting with replenishment.
5. Contribute to achieving store sales targets by actively participating in sales initiatives and promotions.
6. Ensure asset protection by adhering to company policies and procedures.

1. Previous experience in retail sales or a customer service role, preferably within the luxury sector.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
4. Proficiency in using point-of-sale systems and other retail technology.

1. Customer service excellence
2. Sales and product knowledge
3. Visual merchandising
4. Inventory management
5. Communication and interpersonal skills

A minimum of 2 years of experience in retail sales or a related customer service role is required, with a preference for experience in the luxury fashion industry.

High school diploma or equivalent is required.

Employees at Coach enjoy a comprehensive benefits package that includes health insurance, employee discounts, and opportunities for career advancement within the Tapestry, Inc. family.

Coach prides itself on cultivating a workplace culture that emphasizes inclusivity, creativity, and collaboration. Employees are encouraged to express their individuality and contribute to the brand's legacy of innovation and excellence.