Coach Sales Associate

Birmingham • UK

Friday, July 11, 2025

Coach, a prominent name in the luxury fashion industry, is renowned for its exquisite craftsmanship and innovative design. As part of Tapestry, Inc., Coach benefits from the resources and global reach of a leading house of modern luxury lifestyle brands. The company is committed to fostering a diverse and inclusive workplace, offering employees opportunities for growth and development.

1. Engage with customers to provide exceptional service and build lasting relationships.
2. Assist in achieving store sales goals and performance metrics.
3. Maintain a high level of product knowledge to effectively communicate features and benefits to customers.
4. Ensure the store is visually appealing through effective merchandising and inventory management.
5. Support the execution of marketing and promotional activities.

1. Previous experience in retail sales or customer service.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment and manage multiple tasks.
4. Proficiency in English.

1. Customer service excellence
2. Sales and product knowledge
3. Effective communication
4. Team collaboration
5. Time management

A minimum of 1 year in retail sales or a customer-facing role is preferred.

Employees enjoy a dynamic work environment, opportunities for career advancement, and access to exclusive discounts on luxury products.

Coach fosters a collaborative and inclusive culture where creativity and innovation are encouraged. The brand values diversity and is dedicated to creating a supportive environment for all employees.