Coach Sales Associate

Birmingham • UK

Friday, July 11, 2025

Coach, a renowned American luxury fashion house, is celebrated for its exquisite leather goods and accessories. As part of the Tapestry, Inc. conglomerate, Coach benefits from a rich heritage of craftsmanship and innovation, offering employees a dynamic environment where creativity and excellence are paramount.

1. Engage with customers to provide a personalized shopping experience.
2. Maintain a deep understanding of product offerings and brand heritage.
3. Achieve sales targets and contribute to store profitability.
4. Assist in visual merchandising to enhance store presentation.
5. Handle customer inquiries and resolve issues promptly.

1. Previous retail experience, preferably in luxury or premium brands.
2. Strong communication and interpersonal skills.
3. Ability to work flexible hours, including weekends and holidays.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Visual merchandising
5. Problem-solving

A minimum of one year of experience in a retail sales environment, ideally within the luxury or premium sector.

Employees enjoy a supportive work environment with opportunities for career advancement, comprehensive training programs, and access to exclusive employee discounts.

Coach fosters a culture of inclusivity and innovation, encouraging team members to express their individuality while contributing to the brand's legacy of excellence. The workplace thrives on collaboration and a shared passion for luxury fashion.