Coach Sales Associate

Baraboo • USA

Tuesday, December 10, 2024

Coach, a distinguished name in the global fashion industry, was established in New York in 1941. As part of the Tapestry portfolio, Coach is committed to innovation, inclusivity, and the creation of timeless products. Tapestry, a global house of brands, is dedicated to pushing the boundaries of possibility, fostering an environment of unwavering optimism and creativity.

1. Uphold Coach's Service and Selling Models to create positive first impressions and build ongoing customer relationships.
2. Understand organizational objectives and align decisions with company priorities.
3. Develop personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador and demonstrate selling and service expectations consistently.
5. Stay informed about local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, sourcing new customers, and maintaining productive relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and encourage beneficial product add-ons.
9. Tailor approach to meet individual customer needs and manage multiple customers simultaneously.
10. Follow up with customers to influence and close sales.
11. Leverage Coach's tools and technology to support clienteling efforts.
12. Promote a team selling environment and foster teamwork, trust, and collaboration.
13. Complete daily operational tasks, including maintaining store standards and visual merchandising.
14. Support store inventory processes and efficiently process customer transactions.

1. Demonstrated ability to meet and exceed sales goals.
2. Strong understanding of retail operations and customer service principles.
3. Ability to work collaboratively in a team environment.

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficiency in using retail technology and tools.

Prior experience in retail sales or a customer service role is preferred.

Coach offers a dynamic work environment with opportunities for growth and development within the Tapestry portfolio of brands.

Coach fosters a culture of inclusivity, creativity, and innovation. As part of the Tapestry family, the company is committed to equity, diversity, and the professional growth of its employees.