Coach Sales Associate

Aurora • USA

Saturday, March 1, 2025

Coach, a distinguished member of the Tapestry, Inc. family, is part of a global house of brands renowned for its commitment to innovation, inclusivity, and creativity. Tapestry, Inc., which also encompasses Kate Spade New York and Stuart Weitzman, is celebrated for fostering an environment where individuality is valued, and dreams are realized. As an employer, Coach is dedicated to supporting the ambitions of its employees and recognizing their contributions within a dynamic and diverse workplace.

1. Uphold Coach’s Service and Selling Models to create a positive first impression and build ongoing customer relationships.
2. Align decisions with organizational objectives and company priorities.
3. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Understand local market changes and support the execution of local sales strategies.
6. Drive business through sales strategies, clienteling, and maintaining productive customer relationships.
7. Provide in-depth product knowledge and communicate current pricing and promotional strategies.
8. Cross-sell and encourage beneficial product add-ons.
9. Tailor approach to meet unique customer needs and manage multiple customers simultaneously.
10. Follow up with customers to influence and close sales.
11. Promote a team selling environment and foster teamwork and collaboration.
12. Complete daily operational tasks, including maintaining store standards and visual merchandising.
13. Adhere to retail policies and procedures, including POS and asset protection.
14. Replenish inventory and support store inventory processes.

1. Ability to align personal goals with organizational objectives.
2. Commitment to delivering results and improving personal metrics.
3. Strong understanding of local market dynamics.

1. Customer focus and ability to meet customer expectations.
2. Drive for results and ability to exceed goals.
3. Interpersonal savvy and ability to build effective relationships.
4. Adaptability and flexibility to changing business needs.
5. Strong communication and cross-selling skills.

Previous experience in retail sales or a customer service role is preferred.

Base pay range from $15.00 to $15.75 per hour.

Comprehensive benefits package including health, dental, and vision insurance, retirement savings plan, and employee discounts.

Coach fosters a culture of creativity, inclusivity, and continuous improvement. Employees are encouraged to bring their individuality to the workplace, contributing to a collective ambition where creativity is unleashed. The company values diversity and is committed to equity and inclusion, creating an environment where every voice is heard and respected.