Coach Sales Associate

Asheville • USA

Tuesday, February 11, 2025

Coach, a renowned global fashion house established in New York in 1941, is celebrated for its dedication to crafting enduring and beautiful products. Guided by the creative vision of Stuart Vevers, Coach embodies the inclusive and bold spirit of its hometown. As part of the Tapestry portfolio, Coach is committed to pushing the boundaries of possibility within the luxury fashion industry.

1. Uphold Coach's Service and Selling Models to ensure a positive customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with management.
3. Maintain awareness of personal and store metrics to drive results.
4. Represent Coach as a brand ambassador, demonstrating fashion awareness and product knowledge.
5. Engage in cross-selling and clienteling to enhance customer relationships and drive sales.
6. Ensure the sales floor and backroom adhere to Coach's visual merchandising standards.
7. Process customer transactions efficiently, including purchases, returns, and exchanges.
8. Support inventory processes, including shipment processing and stock replenishment.

1. Strong understanding of retail operations and sales strategies.
2. Ability to build and maintain customer relationships.
3. Commitment to delivering results and achieving personal metrics.

1. Excellent communication and interpersonal skills.
2. Proficiency in clienteling and cross-selling techniques.
3. Adaptability to changing business needs and environments.

Previous experience in retail sales or a customer service role is preferred.

Coach offers a supportive and dynamic work environment with opportunities for professional growth and development.

Coach fosters an inclusive and collaborative workplace culture, emphasizing teamwork, trust, and the pursuit of excellence. As an equal opportunity employer, Coach is committed to hiring and developing the best talent, ensuring all employment decisions are based on qualifications and merit.