Coach Sales Associate

Ann Arbor • USA

Thursday, March 13, 2025

Coach, a renowned leader in the luxury fashion industry, is part of the Tapestry, Inc. family, a global house of brands that includes Kate Spade and Stuart Weitzman. Known for its craftsmanship and innovative design, Coach offers a collaborative and dynamic work environment that fosters creativity and growth.

1. Engage with customers to provide exceptional service and ensure a memorable shopping experience.
2. Achieve individual sales goals and contribute to the store's overall performance.
3. Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
4. Assist in visual merchandising and maintaining store appearance to company standards.
5. Participate in inventory management and loss prevention activities.

1. Previous experience in retail sales or customer service.
2. Strong communication and interpersonal skills.
3. Ability to work flexible hours, including evenings, weekends, and holidays.
4. Proven track record of achieving sales targets.

1. Customer service excellence
2. Sales proficiency
3. Product knowledge
4. Visual merchandising
5. Inventory management

At least 1-2 years of experience in retail sales or a customer-focused environment is required.

High school diploma or equivalent.

Comprehensive benefits package including health, dental, and vision insurance, employee discounts, and opportunities for career advancement.

Coach fosters a culture of inclusivity and innovation, encouraging employees to express their individuality while working collaboratively to achieve shared goals. The brand values diversity and is committed to creating a supportive environment where all employees can thrive.