Coach Sales Associate

Ann Arbor • USA

Sunday, December 29, 2024

Coach, a distinguished brand under the Tapestry, Inc. umbrella, is renowned for its commitment to craftsmanship and innovation in the luxury fashion industry. As part of Tapestry, Coach benefits from a global network and a shared vision of empowering individuals through creativity and excellence. Tapestry, Inc. is dedicated to fostering an inclusive and dynamic workplace where diversity is celebrated and opportunities for growth are abundant.

1. Uphold Coach's Service and Selling Models to ensure a premium customer experience.
2. Develop and implement personal sales and clienteling strategies in collaboration with the management team.
3. Maintain awareness of personal and store metrics, creating strategies to achieve performance goals.
4. Represent Coach as a brand ambassador, demonstrating selling and service expectations.
5. Adapt to local market changes and support the execution of sales strategies.
6. Build and sustain productive customer relationships through personalized experiences.
7. Provide comprehensive product knowledge and communicate current pricing and promotional strategies.
8. Utilize cross-selling skills to enhance customer purchases and meet their shopping needs.
9. Maintain a clean and organized sales floor, adhering to Coach's visual merchandising standards.
10. Support daily operational tasks, including inventory management and cash-wrap processes.
11. Foster a team-oriented environment, promoting trust and collaboration.
12. Adapt to changing business needs and maintain a professional demeanor.

1. 1-3 years of sales experience, preferably in luxury retail.
2. Current knowledge of fashion trends and market competition.
3. High school diploma or equivalent; college degree preferred.

1. Strong customer focus and ability to build lasting relationships.
2. Creativity in problem-solving and idea generation.
3. Interpersonal savvy and effective communication skills.
4. Ability to learn quickly and adapt to new challenges.
5. Perseverance and drive to achieve results.
6. Comfort with ambiguity and change.

1-3 years of previous sales experience, preferably in a luxury retail service environment.

High school diploma or equivalent; college degree preferred.

Coach offers a dynamic work environment with opportunities for professional growth and development. Employees benefit from a supportive team culture and access to a range of resources and tools to enhance their career.

Coach fosters a culture of inclusivity, creativity, and collaboration. As part of Tapestry, Inc., Coach is committed to creating a workplace where diversity is celebrated, and employees are empowered to reach their full potential. The company values innovation and excellence, providing a platform for individuals to thrive in the luxury fashion industry.