Coach

Sales Associate

Coach is a renowned luxury fashion brand under Tapestry, Inc., known for its commitment to quality and style. The company prides itself on hiring and developing the best talent, offering equal opportunity employment and fostering a diverse and inclusive workplace.

1. Uphold Coach’s Service and Selling Models.
2. Create positive first impressions and build ongoing customer relationships.
3. Understand organizational objectives and align decisions with company priorities.
4. Develop personal sales and clienteling strategies.
5. Represent Coach as a brand ambassador.
6. Drive business through sales strategies and clienteling.
7. Provide in-depth product knowledge and communicate pricing strategies.
8. Cross-sell and encourage beneficial product add-ons.
9. Maintain a clean and tidy selling floor.
10. Adhere to retail policies and procedures.
11. Support store inventory processes and cash-wrap operations.

1. High school diploma or equivalent; college degree preferred.

1. Drive for results.
2. Customer focus.
3. Creativity.
4. Interpersonal savvy.
5. Learning on the fly.
6. Perseverance.
7. Dealing with ambiguity.

1-3 years of previous sales experience, preferably in a luxury retail service environment. Knowledge of fashion trends and competition in the marketplace.

High school diploma or equivalent; college degree preferred.

Tapestry, Inc. is an equal opportunity and affirmative action employer, offering a diverse and inclusive workplace.

The company fosters a team-oriented environment with a focus on collaboration, trust, and adaptability. Located in Ann Arbor, MI, the workplace is dynamic and customer-focused.